ABOUT BOEN
Our Mission
To help our clients navigate through the world of insurance and preserve their assets with collaborative risk management consulting and superior customer service.
Our Values
- Go The Extra Mile - Consistently outwork our competition in all facets of the insurance sale and service process. Strive to provide the best customer experience by going above and beyond what is expected. Become invaluable to our clients.
- Show Integrity - There is no right way of doing the wrong thing. Our clients may not always like an outcome, but we will always provide honest and timely information. Integrity is showing moral character in the face of adversity when it would be easier to manipulate the truth.
- Maintain Open Lines of Communication - Keeping the lines of communication open is a key aspect of establishing trust, boosting morale and creating positive relationships. We need to encourage feedback so that we can improve our agency’s strategies.
- Enjoy Life - Find the right work-life balance. Enjoy what you do, and you will never work another day in your life.
- Be Pillars in the Community - Take a stand in our community by supporting causes and charities that are important to the community.
- Earn Trust - Our clients’ ability to rely on each team member’s character, performance, and accuracy is of primary importance to the success of the agency. Trust, once earned should never be taken lightly.
- Have the Power to Make the Right Decisions - Strive to be autonomous, and seek out answers to questions. We want everyone to feel they have the authority and knowledge to make decisions regarding our clients without confirmation from others. We believe in each team member’s ability.
- Contribute to Company Culture - Having a positive attitude and making positive contributions to our agency’s culture will make a large impact on our agency’s future and success. Share the company's guiding principles that everyone can live by.
- Hold Each Other Accountable - Clearly define expectations for all team members within the agency and communicate these expectations verbally and in written form. If these expectations are not met we will consistently work to solve the problem and enforce the adverse consequences.
- Be Innovative and Embrace Change - Always look for improving efficiencies in our daily operations. Explore new technologies to remain at the forefront of our competition.
- Find The Best Way - Continuously work to find the solution to meet our customer needs and demands. Strive to improve our team members and our community.
- Support Education and Advance Learning For Our Team - Each team member should continuously strive to grow in their job performance. Knowledge and experience are the key components to growth. The agency will always provide the tools to grow in both areas.
- Be Ethical Role Models - Always doing the right thing for our customers and our insurance carrier partners. Conducting yourself in a professional manner in life and in business.